Challenges and Practices of the User Support Service in the Croatian Research Information System – CroRIS

Alilović, Zrinka; Šarić, Helena; Hoić, Maja; Mayer, Marina; Konjević, Sofija Challenges and Practices of the User Support Service in the Croatian Research Information System – CroRIS. In: 16th International Conference on Current Research Information Systems (CRIS2024) (15 May 2024 - 17 May 2024) Beč, Austrija. (Unpublished)

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Abstract

The Croatian Research Information System - CroRIS provides information and data about Croatian scientific and research activities through one central portal. It consists of several modules: CROSBI, Projects, Persons, Equipment and Services, Institutions, Journals, Patents and Products, Events, and Crosmos. Croatian scientific research institutions, as well as higher education institutions are responsible for the credibility and integrity of their data within the system. The user roles in CroRIS are divided according to their level of authority. In this presentation, the roles of superadministrators, institutional coordinators and editors will be further analyzed. Furthermore, this paper offers an overview of the most common challenges that CroRIS User Support Service encounters in carrying out its tasks of maintaining data contained in the system and meeting the needs of the various groups of CroRIS users.

Item Type:	Unpublished conference/workshop items or lecture materials
Uncontrolled Keywords:	current research information systems ; research information management ; CroRIS ; user support service ; system administration roles
Subjects:	SOCIAL SCIENCES > Information and Communication Sciences > Information Systems and Information Science SOCIAL SCIENCES > Information and Communication Sciences > Library Science
Divisions:	Centre for scientific information
Depositing User:	Zrinka Alilović
Date Deposited:	04 May 2026 10:57
URI:	https://fulir.irb.hr:/id/eprint/11861

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